Knowledge Base

Resources & Support Center

Everything you need to manage your property or tenancy successfully - from legal documents to guides, tools, and compliance information.

How-To Guides & Articles

Step-by-step guides for common property management tasks

LANDLORDS5 min read

How to Conduct a Property Inspection

Learn the proper process for conducting routine property inspections, including required notice periods, what to look for, and how to document findings.

LANDLORDS8 min read

Tenant Screening Best Practices

A comprehensive guide to screening potential tenants, including reference checks, credit checks, and red flags to watch for while staying compliant with NZ law.

TENANTS6 min read

Understanding Your Lease Agreement

Break down the key sections of a tenancy agreement and what you need to know before signing, including common terms and your rights.

BOTH7 min read

Handling Maintenance and Repairs

Who is responsible for what? Learn about maintenance obligations, emergency repairs, and how to handle disputes about repair costs.

Compliance & Legal Information

Stay up to date with NZ rental laws and requirements

Healthy Homes Standards

All rental properties must meet Healthy Homes Standards by July 2024. These include:

  • Heating: Fixed heating in living rooms
  • Insulation: Ceiling and underfloor insulation
  • Ventilation: Openable windows and extraction fans
  • Moisture: Efficient drainage and moisture barriers
  • Draught stopping: Blocking unnecessary gaps
Learn More

Residential Tenancies Act

The RTA governs all residential tenancies in New Zealand. Key provisions include:

  • Bond lodgement with Tenancy Services
  • Notice periods for rent increases (60 days)
  • Termination notice requirements (28-90 days)
  • Landlord's maintenance obligations
  • Tenant's rights to quiet enjoyment
Read Full Act

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