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Frequently Asked Questions

How does the free trial work?

Start using Landlord Keys immediately with a full-featured 30-day free trial. Your trial includes all DIY plan features: up to 2 properties, tenant management, maintenance tracking, digital inspections, and more. No credit card required. Upgrade to Standard or Pro anytime for unlimited properties and advanced features.

Can I cancel anytime?

Yes! There are no contracts or commitments. Cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.

What happens after the free trial?

After your 30-day trial, you'll be prompted to enter payment details to continue. If you choose not to continue, your account will remain accessible in read-only mode for 7 days.

Can I change plans later?

Absolutely! Upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor Stripe.

Is there a discount for annual billing?

Yes! Save money when you pay annually. DIY saves $11/year, Standard saves $15/year, and Pro saves $15/year. Contact us for enterprise pricing for portfolios with 50+ properties.

What are the property limits?

The DIY plan supports 1-2 properties with unlimited maintenance requests. Standard and Pro plans offer unlimited properties and unlimited maintenance requests.

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